Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

For now we only accept PayPal and credit cards through PayPal. Should you wish to do something with Bitcoin or some other payment method, please contact support@ocarinatab.com.

How long will delivery take?

As we don’t charge for delivery, it can take up to around 20 days. That being said, it is usually much shorter.

How secure is shopping in the Online Shop? Is my data protected?

We use every modern method possible to secure your transactions. You are safe.

What exactly happens after ordering?

After you order we initiate a high-five with everyone nearby, including strangers. This also occurs in other organizations when good things unexpectedly happen- such as when you sign up for a Yahoo email account, when you use the AOL search engine, or when Donald Trump goes a day without Tweeting.

When the post-high-five glow dims we check our stock, process your order, and then typically ship from one of the warehouses we work with all within three to five business days.

You will be able to track the process and shipping of your order through your account page.

Do I receive an invoice for my order?

You will receive your invoice via email and on your account page.

Send us an email